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An Update on COVID-19 for Our Patients

May 7, 2020

We are excited to be back!

While seeing patients in the office, we will be working under our new normal to keep patients and staff safe. We have restarted some treatments, implementing in phases and are modifying our schedule for ultrasounds and blood work, as needed. 

Some changes you will see:

• All patients will need to wear a mask to their visit. The CDC has a no-sew option if you do not already have a mask.

• Patients will be screened for signs of the coronavirus before entering the clinic. If a patient is suspected of being COVID-19 positive, he/she may be asked to defer treatment. This will be at your doctor's discretion, depending on your symptoms and follow up testing.

• Visitors will not be allowed for most visits, except egg retrieval and embryo transfers. Visitors also will be screened prior to entering our offices.

• Visits will be scheduled to minimize the number of patients in the clinic at one time. You may be asked to wait in your car until your appointment.

We are as excited as you to be on this fertility journey! We can’t wait to makeyour family dreams come true!! Looking forward to seeing you soon!!!

May 5, 2020

We are starting to re-open and as we do we are taking all measures to ensure the safety of our patients and staff. At this time, we are asking that all patients wear cloth masks. If you don't currently have a mask, please consider going to the CDC website and see how you can make a mask from items at home.

More information about commonly asked questions regarding fertility treatment during this pandemic can be found below. 

We look forward to seeing you all soon!


May 4, 2020

We hear your concerns.  We are here for you. This is a stressful time. We don’t want to delay your dream of having a child any longer than is safely necessary. We are working via telemedicine and phone consults to move you closer to achieving your dreams

In an effort to maintain social distancing, our offices are gradually adjusting hours.

Our Warren office is open 8AM to 4PM Monday - Thursday, 8AM to 2PM on Friday. You can reach us at 586-576-0431.

Our Bloomfield office is open 7:30am to 3:30pm Monday - Friday. 248-203-0900.

As we gradually expand our hours, our response times may be longer.  If you have an emergency and need to speak with someone urgently, we can be reached through the answering service.

We are continuing to keep current with new data and recommendations from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), as well as our governing body the American Society of Reproductive Medicine (ASRM). https://www.asrm.org  Our ultimate goal is to keep everyone safe, and to help you have a healthy pregnancy.  There is a lot we don’t know about the coronavirus, but we’d like to share with you what we know right now.

Are you currently accepting new patients?

We are! Although we can’t meet with you in person, we are scheduling appointments with new patients through telemedicine or phone.

I was told to call on the first day of my period. What do I do now?

Call us, and if we aren’t able to talk with you right away, please leave a message. We will call you back as soon as we can.

Do I need to put my fertility treatment on hold until this pandemic is over?

It is too early to know if there are risks to the fetus in the first trimester from coronavirus.  There are risks to getting pregnant during the pandemic.  Any severe illness can affect a pregnancy.  Doing all you can to prevent getting infected is the best strategy, such as social distancing, staying home and washing your hands. We are hoping that we can start treatment cycles soon.  However, this is an evolving situation, and may change. Please call us so we can discuss your course of care with you.

What if I have questions about my health insurance and if it will cover fertility treatment?

Please call us during our office hours, or email us at billing@oliverh7.sg-host.com

Will postponing care affect my ability to have a child?

We know that it is extremely difficult to consider postponing treatment.  There is no evidence that delaying treatment for a month or two will ultimately affect your ability to have a child, even if you have concerns about advanced age and/or diminished ovarian reserves (low egg supply). {Source: https://www.sart.org/patients/covid-19-alert-for-patients/}

I hear that elective medical procedures in Michigan are supposed to stop. Are IVF and other fertility treatments considered “elective”?

Infertility treatment is not an elective procedure. Infertility is a disease and treatment of infertility is medically necessary. There is a distinction between a treatment that cannot be postponed, even for a few days (ruptured appendix, heart surgery) and treatment that is time sensitive and extremely important (such as IVF) but not considered a medical emergency. At this time, ASRM has advised us not to start new treatment cycles. But we can take care of much of the preparation work now so that we are ready to go when the shelter-at-home restriction is lifted.

Are my frozen embryos, eggs or sperm safe?

Yes! Our staff is still working to make sure your cryopreserved eggs, sperm and embryos are safe until your treatment resumes.

Is it safe to get pregnant right now?

We are NOT saying that women should not get pregnant during this pandemic. We also are not saying that there is no risk. The risks of acquiring the coronavirus in the first trimester are not currently known. We do know that severe illness can lead to pregnancy complications. If you are already pregnant, it is important to take all precautions possible to reduce your risk of exposure. Follow the CDC’s current recommendations: frequent handwashing with soap, don’t touch your face, and practice social distancing. (Source: https://www.sart.org/patients/covid-19-alert-for-patients/)

How are you keeping me safe if I have to come into the office?

The health and safety of our patients is critical to us. We are adhering to the social distancing recommendation by updating our protocols to minimize unnecessary interaction and reduce risk as follows:

  • Limiting visitors for in-office appointments
  • Frequent disinfection to high-touch items
  • Keeping sick/symptomatic employees out of office
  • Providing ongoing training to our employees of safe practices

I am really stressed out about the pandemic and how it will affect my plans to start a family.  I feel like there’s no one who understands that I can talk to.

Just going through infertility treatment is stressful.  The coronavirus pandemic can add to this stress. Our licensed professional counselor, Claire, is offering teletherapy (counseling) sessions. Schedule a session by email: claireh@oliverh7.sg-host.com.

You can also check out our sister business – in Harmony Wellness Center (https://inharmonyspa.com/at-home-wellness/) for a list of virtual activities to reduce stress and anxiety (free meditation, online yoga, etc.).

We are here for you and are committed to providing you with the best care, now and in the future. Let us know how we can help.  Together, we will make your family dreams come true.